Odoo For Retail Industry
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An eminent distributor of Mobile Accessories were on the lookout for enhancing their operations and sales capabilities. With a portfolio of over 40 brands, the company is committed to excellence across all divisions of the operations, ranging from procurement to distribution.
Challenges Faced
Complexity in Operations
Managing a diverse portfolio along with managing efficient procurement and distribution processes was becoming a troubled task.
Sales Process
It was getting problematic to manage multi-level sales processes efficiently, ranging from order management to invoicing and CRM.
Scattered Operations
Problem with the data flow and integration between manufacturing,
maintenance, scheduling and processing.
Reporting and Analytics
There was a need for real-time reporting and analytics to promote
informed-decision making and performance evaluation.
Solutions Implemented
Development of a Mobile App
Our
expertise in Mobile App Development led to the development of a
user friendly ecommerce mobile app, which helped in further enhancing
their customer shopping experience.
KWT SMS Gateway Integration
Kanak also integrated the KWT
SMS Gateway for smooth and quick communication, automating SMS alerts and
to promote customer engagement.
Otto Payment Gateway
Integration
Kanak integrated Otto Payment Gateway to facilitate the
organization with secure and seamless online transactions, further
enhancing the checkout experience of their customers.
Deema (Bahrain
Payment Gateway) Integration
We also implemented Deema Payment Gateway to
cater to the specification of Bahraini Customers, further ensuring local
payment options and compliance with regional regulations.
Other Payment Gateway
We also integrated the Tap Payment Gateway and the Taly Payment Gateway
Managing Multi Level Sales
We
also customized the sales module of Odoo to accommodate the complex multi
level sales processes of the organization which helped in enabling quicker
order management and improved customer relationships.
Operations Management
Utilizing
Odoo's Integrated Functionality, operations across the organization-
manufacturing, maintenance, scheduling and processing were streamlined
under the robust and unified platform- Odoo. This helped in boosting the
productivity of the Organization.
POS Customization
We customized
the POS Module of Odoo to meet the specific and unique requirements of the
client. This was done with a focus to establish functionality which wasn’t
available in default.
POS Loyalty
With the POS
Customization, we introduced loyalty features within the POS system to
further enhance the customer relations and retention of the organization.
Loyalty For Sales and Website
We also developed POS functionalities for Sales Orders and Website Orders,
further providing consistent customer loyalty benefits across all
channels.
Real Time Reporting
Our customization experts
leveraged Odoo's reporting capabilities to equip the organization with
real-time insights into their operations and sales performances. This
enabled the organization to make informed decisions.
Results Achieved
Improved and Enhanced Efficiency
Improved Productivity and Enhanced Profitability
Customer Satisfaction
Informed Decision Making
Implement Odoo to grow their businesses.
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